FREQUENTLY ASKED QUESTIONS

There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.
You should get your oil changed every 5000 kilometers or as recommended in your vehicle’s owner’s manual.
Your tires should be rotated every other oil change, or every 10,000 kilometers. Neglecting to rotate tires is a major cause of premature tire wear.
Yes. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.
Yes. Only winter tires are designed to excel in the colder temperatures, slush, snow and ice. Recent advancements in electronic driver aids, such as ABS and traction control don't provide more traction. They only help prevent drivers from over braking or overpowering the available traction of their tires. The only thing the driver can do to increase traction, to actually get more grip and control, is to install winter tires.
Typically, noisy brakes indicate unsafe brakes, and once your brakes start making unusual sounds, it is extremely important to take your car into Winbrook Automotive for an immediate check-up.
Yes, you don’t have to return to the dealership for maintenance or repairs. Winbrook Automotive can perform all of the same routine maintenance your dealer can do. However, if you need warranty work done, we will even contact the dealer for you to make sure the work is warrantable and then explain to you what needs to be done, we will also help arrange taking the vehicle to the dealer for you. Warranty work is generally free of cost, so it makes sense to get that work done at the dealer.

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